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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 2221 reviews, averaging 4.89 Stars:










Forestville, OH





Reading, OH
Absolutely pleased with how Jimmy Schmidt explained the entire issues with and concerns with the Garage Door. Jimmy was Very professional and explained all options for the entire door and moving parts and all that was under Warranty. Jimmy did an exceptional Job . Companies need more like him. Dependable and Professional. Thank You for Everything Ray Hitz
- Ray Hitz





White Oak, OH
I got your name from the internet. David Eilers did a nice job on my door. He was very friendly and professional. he informed of everything that he thought was defective on my door. Now that it has a lifetime warrantee I know who to call if I run into problems again. Paul Glandorf
- Paul Glandorf





Withamsville, OH
Service person did a great job and fixed door quickly. My only shock was the cost to replace the springs and cables. I had no idea how much torsion springs cost.
- Jim Bardua





Loveland, OH
My technician was Justin today. He explained all the options for upgrading one of my garage doors with a new lift system and all the peripherals that go with it. He also gave me a keypad and helped me update the MyQ app to include both doors. He did an excellent job. The door opens quietly and smoothly now.
- Ruth Michalski





Burlington, KY
Seth came out and did a great job diagnosing and repairing our door. Gave us several options and thoroughly described each one which gave us confidence in the decision to make the repairs. He got the door back up and working same day with no issues and was very friendly throughout the process.
- Joe





Reading, OH
Thanks Jeff for your quick and efficient service!
- Elise Rubinstein
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Cold Spring, KY
The whole experience was seamless, Justin is a great technician, did a great job. Very happy with everything they did.
- Dan Lickert





Williamsburg, OH
Keon installed door,opener the whole works,every thing new.He told me how long it would take and that was right on que,He did a good job.
- Dennis Wilson





Dry Run, OH
Our technicians arrived within minutes after I called. They were friendly, professional, efficient, and knowledgeable. David explained everything and answered all questions. He went above and beyond and will recommend Precision Door to anyone!
- Karen Ferguson

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Technician: David Eilers





Reading, OH
Chris was wonderful. Very professional & took the time to explain everything.
- Liza & Kevin Bolta





Independence, KY
Chris was very impressive. He said he was to check the garage door and its components. Before entering the house, he asked if he should remove his shoes. Very polite. He was professional when he found something wrong. He showed me where the problems occurred. He gave me three choices to what would best fit my budget. Upon my choice he went to work immediately. I am very pleased with his work. If there would be a need, I would certainly call Precision Garage Service.
- Brenda Culyer





Forestville, OH
I'm so happy I was able find you and that I could set this up last night right after the spring coil snapped. Since the operators are available 24-7-365, it made it possible for the early Friday morning repair. Christopher Woods did a great job on the repair. He was all pro and was able to complete the task quickly. A good guy and efficient worker. Thanks very much for helping me out! Hope everyone has a great weekend. I'm so pumped I can open the garage door all weekend. It's very important! :)
- Eric Danowski





Independence, KY
Jonathan Guffey was our technician. He was very professional in his appearance and attitude towards our repair. He explained in detail what was needed and how long it would take. Because of the quick response from your company and the professional job by Jonathan I would not hesitate to recommend Precision Door Repair to anyone.
- Anthony Boedeker





Mount Healthy, OH
Johnathan was very nice and explained everything.At first the price seemed very high but he let me talk to my son and explained everything. He did a great job and I am very happy with the job.
- Janice Ellers





Hebron, KY
This is no fault of the technician who came out and entirely on this company. If you are looking to get your garage serviced same day, this is the place for you. If you're looking to get bent over and taken in the rear, this is also the place for you. The pricing is outrageous and you are better using another company. The business model drives unnecessary profit. Here is what I imagine their business model is: have as many techs as you can in the field so that they are showing up same day, have the tech mention the company's "great 5-star reviews" to get the customer comfortable and confident, present 3 "options" to the customer with the "best" one being things they do not need or want, use key phrases like "better than our competitors" and "safety" to try and trick the customer into buying something they do not need. My call was solely to get a broken spring replaced. The experience calling and making an appointment was good; the rep was pleasant. I was able to make an appointment for a window of 12:00 to 2:00. 2:00 rolls around and nothing. I have to call the rep back and ask when the tech will be there. The tech calls me, and is very nice, and explains his current job is taking longer than expected. He showed up at around 3:35, so I would consider this very late, unacceptable and misleading. The rep did not tell me up front that the service call is $145.00. This should be explained when making an appointment in case customers do not want to use Precision for their services. The tech showed up and first thing he mentions is all their 5-star reviews. So now I know right off the bat, this is a sales pitch. The entire conversation that followed was a sales pitch designed to try and get the best profit. I was offered "good" "better" and "best" options. The best option was obviously things I did not need. The phrases "for your safety" were thrown out and yada, yada, yada. My "good" quote was $2,600 and included things like motor replacement and some other things I did not feel necessary. After some negotiating, the price went down to $1278 for new spring and cables then again to $1166. And then it went down some more to $1155. THE PRICE CHANGED 4 TIMES. What kind of business does this? If the customer is adamant they do not want to spend a lot of money, you shouldn't have to negotiate down this much. The invoice lists 2 springs and the cost for 1 is $465..... FOUR HUNDRED AND SIXY FIVE DOLLARS EACH. That is astronomical! Also the invoice listed the spring color as black and what was installed is green so I'm guessing the tech input the wrong part and I'm not even confident I was charged the correct amount. The green is not appealing and this is shady business practice. The tech did fine work, everything is functional. My invoice also lists a 3-year warranty and the sales pitch used the phrase "warrantied for a while" or "warrantied for lifetime" and "we're going to use better parts than our competitors and they last a long time." Okay, then why is this only warrantied for 3 years? The 3 year warranty was not told to me up front. The tech of course mentioned giving a review. I was honest with him and said it was no fault of his own but I was not satisfied with the pricing. He understood and said maybe I shouldn't leave a review at all. He also mentioned if I left a 5-star review he would get a bonus. The audacity. If I could do it all over, I would have turned down service, paid the ridiculous $145 service call fee and used another company. I will never use this company again and will adamantly tell others not to do the same. Waste of money and not satisfied.
- Christy M
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Milford, OH
Very nice representative, job completed same day, and very satisfied with the work done. a bit pricey though. but overall i am very satisfied.
- Connie Bacon

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Technician: Jonathan Guffey





Rabbit Hash, KY
We had a great experience overall! Seth Boyers was so friendly, professional, and took time to explain all our options. We would highly recommend!
- Daniel and Renee Kinnison





Mariemont, OH
Everyone was super nice, the installer was informative, nice and cleaned everything up. Would highly recommend and will use them again.
- Kellie Barter





Erlanger, KY
Well done! Seth was very thorough and clear explaining the process.
- W. Stew





Loveland, OH
Justin was extremely nice to work with. Very knowledgeable and explained everything to my satisfaction.Was on time, and his personality was a plus. Would highly recommend recommend!!!!
- Judy Morrison





Sayler Park, OH
Fixed my problem and future problems. David and Geoff explained everything. They were efficient and very hopeful. I would definitely recommend them and precision garage door.
- Theresa Triantafilou





Norwood, OH
Excellent. Prompt (next day after I called). Justin was courteous, thorough, and professional. A door safety sensor had failed. The part was covered under warranty so there was no cost. Justin did the multi-part inspection, replaced the part, and was done in under an hour. I couldn't ask for more.
- Bill





Cold Spring, KY
The Precision team was courteous and professional in all phases! My wife and I were amazed. We would recommend the company to others!
- Ron Corso





Covedale, OH
The installation was performed at my mother-in-law's house. I was the coordinator. I choose Precision Door because I was looking for a Lift Master dealer/installer. We were replacing a 21 year old Lift Master. The sprocket wore down on the chain door opener. Kevin did a fantastic job. Courteous, professional, very knowledgeable and quick. I talked with three different employees and all three were excellent representatives of Precision Door. I definitely would recommend Precision Door.
- Ed Veneman





Montgomery, OH
David and Jeff were friendly, courteous and professional. They were efficient, had great communication, and did an incredible job. They made my 60 year old garage door operate smooth and quiet.
- Cici Lee





Montgomery, OH
Jonathan was great! Came on time did what was needed and knocked it out of the park with redoing the hardware for the garage. Things work great now and as much as I enjoyed my time with him I hope I don’t have to see him for a long time.
- Alexander Baer

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Technician: Jonathan Guffey





Harrison, OH
Kevin O’Hara was on time and very helpful with my questions… He simply took care of the problem .. Thank you…
- Charles Patrick Hogan





Mariemont, OH
They were very professional and timely. They explained everything and didn't pressure to go with a better deal. The installer Seth was amazing
- Rick Schnuck





Walton, KY
I recently had my garage door serviced for a broken spring and worn-out rollers, and I couldn’t be more satisfied with the experience. From the moment I scheduled, the customer service was excellent—friendly, professional, and quick to schedule a same-day appointment. The technician arrived on time, fully equipped, and quickly diagnosed the problem. He explained everything clearly, including the difference between springs, and offered transparent pricing before beginning the work. The spring replacement was done efficiently, and the new rollers made a huge difference—my garage door now opens and closes much more quietly and smoothly. The technician tested the door several times to ensure everything was balanced and safe. What I appreciated most was the attention to detail and no-pressure approach. It felt like they genuinely cared about doing the job right rather than upselling unnecessary parts or services. Highly recommend this company if you’re having any garage door issues. Great work, fair prices, and top-notch service!
- David Jarski
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Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Jimmy Schmidt was on time, evaluated our door and then explained what needed to be done. Some parts were still under warranty so that was good. Job completed to our satisfaction.
- Eileen Herzog